Effective Date: 01 November 2024
At Syntactical we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our consulting services or our products. Please read this policy carefully. If you do not agree with its terms, please do not use our services or products.
Consulting Services
When you engage our consulting services, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address provided during consultations or communications.
- Professional Information: Details related to your business or project, such as company name or project requirements, shared during our consulting engagements.
- Payment Information: Billing details, such as invoicing information, collected to process payments for consulting services.
MapTactical App
The MapTactical App does not collect, store, or process any personal information. The App operates entirely offline and does not use any tracking technologies or third-party services to collect data about you.
We use the information collected through our consulting services to:
- Provide and improve our consulting services.
- Communicate with you, including responding to inquiries and providing updates on your project.
- Process payments and maintain billing records.
- Comply with legal obligations, such as tax reporting.
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted service providers (e.g., payment processors or accountants) who assist us in operating our business, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
4. Data Storage and Security
We take reasonable measures to protect your personal information collected through our consulting services, including:
- Storing data securely in password-protected systems.
- Limiting access to your information to only those that need it to provide our services or products.
- Using secure payment processors for billing transactions.
5. Your Choices and Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you from our consulting services.
- Correct: Request corrections to inaccurate or incomplete information.
- Delete: Request deletion of your personal information, subject to legal obligations (e.g., tax records).
To exercise these rights, please contact us at hello@syntactical.com.au.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted here on our website with the revised effective date. Your continued use of our services or products after such changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at hello@syntactical.com.au